Privacy Policy

1. Introduction

AssetGuardTE ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our asset management application. By using the app, you agree to the terms of this policy.

2. Information We Collect

• Account Information: Name, email address, and password when you register.
• Profile Information: Company name, Gas Safe registration number, contact number, and address.
• Asset Data: Details of assets you register, including location data (GPS coordinates), images, and maintenance records.
• Usage Data: Information about how you interact with the app, including log data and device information.
• Customer Data: Business names, contact details, and associated asset records for your clients.

3. How We Use Your Information

• To provide and operate the asset management service.
• To send service reminders and maintenance notifications.
• To generate maintenance records, forms, and compliance documentation.
• To allow customers to access their asset portal.
• To improve the app and troubleshoot technical issues.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Third-party platforms that help us operate the app (e.g., cloud hosting, email delivery).
• Your Customers: Asset information is shared with the relevant customer via the Customer Portal.
• Legal Requirements: When required by law or to protect our legal rights.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Location Data

The app may collect GPS location data when you log an asset's location. This data is stored against the asset record and is only accessible to authorised users within your company account.

7. Your Rights

Under UK GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.

To exercise any of these rights, please contact us at the address below.

8. Cookies

The app uses essential cookies and local storage to maintain your session and preferences. We do not use tracking or advertising cookies.

9. Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS), access controls, and role-based permissions. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice within the app. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: